What is the return policy of the StripMeister E1000?

StripMeister E1000 Return Policy:

1. Prior to returning, call or email us for a return number, have your transaction # available.

2. Any unit returned for refund must have all original packaging and contents included in the shipment.

3. The customer is responsible for the shipping costs to have the unit returned back to Wire Strip Meister Inc.

4. All returns must be made within 30 days from the date of purchase.

5. Any unit returned will be subject to a 30% restocking charge.

6. A refund will ONLY be issued if the unit has been unused. Should the unit show evidence of usage and wear, a refund will not be applicable and the unit will be shipped back to you.

What is the warranty that comes with the StripMeister E1000?

  • StripMeister E1000 is warrantied for one (1) year from the date of purchase against manufacturer’s defects in workmanship and material. The warranty is valid only for the original purchaser with proof of purchase. Wire Strip Meister Inc. will, at its option, repair or replace the StripMeister E1000. Notwithstanding the foregoing, the StripMeister E1000 knife blade is not covered by any warranty.
  • The warranty does not extend to damage caused by abuse, misuse, accidental damage, neglect, lack of proper installation, lack of proper operation, normal wear and tear, deterioration of exterior finish (including scratches dents, or any corrosion or discoloring by heat, abrasive or chemical cleaners) or arising from use for professional commercial or rental purposes.
  • Wire Strip Meister Inc. disclaims all other warranties and conditions, express or implied, including without limitation, implied warranties and conditions of merchantability and fitness for any particular purpose.
  • The customer’s exclusive remedy for a breach of warranty will be the repair or replacement of the StripMeister E1000 as determined by Wire Strip Meister Inc.

What type of fuse does the StripMeister E1000 take?

The type of fuse to be used on the StripMeister E1000 is a 10A Ceramic Cylinder, Non-Resettable, Time-Lag, 250VAC, 5x20mm Fuse (Allied Electronic #70160162). You can purchase additional fuses through Allied Electric by following this link .

Where can I purchase a replacement blade for the E1000?

You can order replacement blades by clicking this link or by calling our customer service at 1-800-681-8494 Monday through Friday 8:00am – 8:00pm EST

Where can I purchase a replacement feeder shaft assembly for my StripMeister Original?

You can order a replacement feeder shaft by clicking this link or by calling our customer service at 1-800-681-8494 Monday through Friday 8:00am – 8:00pm EST

Where does your StripMeister Original Wire Stripping Machine ship from?

Our StripMeister Original wire stripping machine will ship from the closest distribution center to the delivery address.

How long will the blade last on the StripMeister Wire Stripping Machine?

The blade on the StripMeister wire stripping machines are precision engineered for each machine and will last anywhere from eight thousand feet of scrap wire all the way to forty thousand feet of scrap wire.

Where can I purchase oil for my StripMeister Automatic Wire Stripper?

Oil for your StripMeister automatic wire stripping machine can be purchased by clicking this Link.

How can I contact StripMeister support?

StripMeister support is available Monday through Friday 8:00am – 8:00pm EST.  You can reach StripMeister support by calling 1-800-681-8494 or by emailing support@stripmeister.com

Where can I purchase the StripMeister wire stripping machine?

You can purchase the StripMeister wire stripping machine on our website http://www.StripMeister.com or by calling our customer service at 1-800-681-8494 Monday through Friday 8:00am – 8:00pm EST

How fast will I get my StripMeister wire stripping machine?

Once you order your StripMeister wire stripping machine you can usually expect it within 5-7 business days.

How much maintenance is required for this automatic wire stripping machine?

There is really no maintenance required but like all tools, keeping your StripMeister wire stripping tool clean cannot hurt – only makes it last longer!

Do I need any special tools for replacing parts?

Replacing parts on the StripMeister wire stripping machines is extremely easy and all you need is a 4mm Allen key.

Why does the wire cutting machine come with a number engraved on it?

It’s called serialized engraving and there are various reasons for this feature:

  • The StripMeister is produced in one of the most advanced production facilities in North America under strict ISO9001:2008 Quality Standards.
  • The serialization enables the manufacturer to trace the StripMeister from start to finish.
  • Upon purchasing the unit, the buyer can register their unit with the serial number indicated on the machine at www.stripmeister.com/warranty to ensure that their warranty is activated.
  • It will also help you to identify your personal cable stripper if you work in a big shop or with other tradesmen.

How often do I have to change or sharpen the blade on my StripMeister Wire cutter?

The blade on this wire stripping machine is specifically designed for this very application and will give you years of continuous performance.  This wire stripper is designed so that you CANNOT accidently lower the blade onto the wire feeders.  Unless you attempt to cut wire which is outside the intended use of this stripping machine, you will not run into any problems